Managed Network Services
The ongoing maintenance, security and support of your network requires planning and adaptability. Our experienced engineers will work closely with you to understand your business environment, identify focus areas and assist in directing a path for continued growth. D&E also leverages our industry partnerships with Microsoft and Cisco to ensure we're on top of the latest technology trends and are providing the best solution for our customers.
Our engineers can be utilized as an extension of your existing IT resources, to allow your staff to focus on more strategic initiatives, close a knowledge gap, or to expand your resources. If your company does not have an on-site IT staff, our engineers can provide your business with a technology expert to manage, maintain, and support your entire network environment.
Benefits
- Free up internal resources to focus on other strategic business priorities
- Maximize uptime for users and their applications
- Increase productivity through reduced downtime
- Protect and prolong the life of your technology investment
- Reduce remediation requirements with preventative maintenance
- Leverage advanced thinking for more effective budgeting
- Flexible hours for your business
- Consistent service delivery
- D&E's experienced engineers are proficient in a multitude of disciplines around networking and security
- Access to key industry vendors through D&E partnerships
- Using proven processes and state-of-the-art tools, we manage day-to-day and complex tasks effectively
Tasks and schedules as part of D&E's Managed Network Services will be based on the needs of your network environment, with flexibility for new projects and potential growth, and may include:
- Installation and updating of local/network applications, operating systems, firmware, and all anti-virus software.
- Setup and configuration of servers, workstations, routers, firewalls, switches, and printers
- Creation of backup schedules and documentation on standard operating procedures, disaster recovery procedures, and network diagrams
- Maintenance and check logs for backups and network equipment, plus monitoring of CPU utilization and disk capacity
- Troubleshooting of all problems/failures that may occur
- Supervision of all the aspects of network security throughout the entire environment to ensure they are up-to-date, with the ability to perform additional security assessments.
- Regular meetings to discuss status updates and future projects
- Monthly status documentation detailing the current status of the network environment with recommendations for consideration
For more information on D&E's Managed Network Services, call 1-877-4DE-TODAY or e-mail us