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Call Waiting

Be Available for Important Calls

Call Waiting makes sure you don’t miss a call when your line is busy, so you can keep using your phone even if you’re expecting a call. Call Waiting alerts you with a "beep" signal if another call is coming in while you’re on the phone. You can place the first caller on hold while you answer the second call, and when you’re through, you can switch back to the first call and continue talking.

You can always temporarily deactivate Call Waiting when you don't want a call to be interrupted.

Call Waiting Instructions PDF Download

  1. When you’re on the phone, a “beep” tells you a second call is waiting. Only you can hear this tone.
  2. If you don’t answer the second call within ten seconds, another “beep” reminds you of the call.
    Note: The second caller hears only the normal ringing tone.

    To answer the second call:
  3.   Press the handset button (switch hook) for about one second, and then release it to place your first call on hold. You’re automatically connected with the second caller.

    To alternate between calls:
  4. Press the handset button (switch hook) for about one second, and then release it to switch to the other call.
    Note: Each of your conversations is private and cannot be heard by the other caller. If you end your conversation with the first caller and unintentionally hang up on the second caller:
  5. After you hang up, your telephone will ring. When you answer it, you’ll be reconnected to the second caller.