Service Support Contracts
D&E’s Service Support Contract (SSC) provides dedicated access to our highly skilled engineers on a regularly scheduled basis.
Our experienced engineers can help identify your IT needs and work with you to implement a plan for future growth. Utilizing D&E’s Service Support Contract allows your organization to become more proactive regarding network and security solutions. Our team works closely with you to identify focus areas and assist in directing a path for continued growth that’s aligned with your business environment.
The SSC allows you to contract with D&E for regularly scheduled engineering time from D&E.
Benefits
- Free up internal resources to focus on other strategic business priorities
- Maximize uptime for users and their applications
- Increase productivity through reduced downtime
- Protect and prolong the life of your technology investment
- Reduce remediation requirements with preventative maintenance
- Leverage advance thinking for more effective budgeting
Experience
- Consistent service delivery
- Expert field technicians who are proficient in a multitude of disciplines
- Access to key industry vendors through D&E partnerships
- Using proven processes and state-of-the-art tools, we manage day-to-day and complex tasks effectively
