DE Communications
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Customer Care
Integrated Communications Provider

D&E Communications maintains the highest standards of ethical conduct in all its marketing activities and is committed to complying with all applicable federal and state law. No employee or agent of D&E Communications shall engage in telemarketing practices that violate the provisions of the Telephone Consumer Protection Act of 1991, the FTC Telephone Sales Rule, or applicable state regulations. In accordance with these requirements, D&E Communications provides a written copy of this Do Not Call Policy to all personnel or entities that make calls for telemarketing purposes on our behalf. In addition, we also provide training to all our business office personnel and any personnel engaged in any aspect of telemarketing on our behalf, to ensure that they are informed and knowledgeable in regard to the existence, use and maintenance of our “Do Not Call” list.
If you don't want to receive sales calls from D&E Communications, you can ask us to place your telephone number on the D&E Communications "Do Not Call"
list. In compliance with federal and state laws, upon your request, we'll make a record in our files that you contacted us and immediately add your number to our “Do Not Call” list. Please allow up to 30 days for your telephone number to be removed from any sales programs that may be currently underway.

 


Customer Service Rep




  • To add your telephone number to our “Do Not Call” list, you can make your request in writing to the address below or by calling 1-800-462-1015, ext 6389. You should include your name, address and telephone number in your request.


    Attention: “Do Not Call” List Administrator
    D&E Communications
    124 East Main Street
    P.O. Box 458
    Ephrata, PA 17522

  • You may email your request to: policyadmin@decommunications.com
  • If you have multiple telephone numbers, please tell us all numbers that you want included on the “Do Not Call” list.
  • You'll remain on our "Do Not Call" list for five years, unless you ask to be removed.
  • If your telephone number ever changes, you must give us your new information for your "Do Not Call" status to remain in effect.


Being on D&E Communications’ "Do Not Call" list means that you won't receive sales calls from anyone representing D&E Communications. We may still contact you, however, for non-solicitation and non-telemarketing purposes. This would include things like surveys, billing and other service-related matters.

Please be assured that D&E Communications
respects your right to privacy.

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