D&E Engineers Contribute to Industry
Shaun Gomez Works Closely With Cisco
"My relationship with Cisco has taught me a very important lesson - gaining customer trust is the key to success."
- Shaun Gomez, D&E Senior Sales Engineer
As Senior Sales Engineer, Shaun Gomez provides pre-sales IT support to our customers and the D&E sales team. Gomez also helps design, troubleshoot, implement and support LAN/WAN technologies. He is certified by Cisco (CCNA, CCNP) and Adtran (ASP, ATSA) and is in the process of achieving the highly recognized CCIE certification in Routing & Switching.
Gomez began his Cisco focus in 1999 and has since been approached by the company for his input on products and procedures. He says, "Cisco has been very supportive of my endeavors over the years. They always provide me with solid study materials, technical support and detailed documentation."
In addition to furthering his own education through Cisco certification programs, Gomez shares his experiences to help others learn. "I am involved with Cisco-Powered.com and lead a group discussion related to the CCIE certification program. I also reach out to the community on the Cisco Networking Professionals discussion board and offer my input whenever possible. Conversely, the community of professional engineers is there to assist me when I'm faced with a particularly challenging issue," notes Gomez.
He adds, "My relationship with Cisco has taught me a very important lesson - gaining customer trust is the key to success. It's important that we listen to our customers and understand the entire scope of their project initiatives."
D&E leverages our industry partnership with Cisco to stay on top of technology trends and provide you with the best solutions. For details, visit www.decommunications.com.
Jerry Shenk is Senior Analyst for the SANS Institute
"I enjoy solving problems and figuring out new things. The computer security world changes all the time."
- Jerry Shenk, D&E Senior Security Analyst
The SANS (System Administration, Networking and Security) Institute is the largest source for information security training, certification and research in the world. Jerry Shenk, Senior Security Analyst for D&E Communications, is also a Senior Analyst for the SANS Institute. Since 1984, Shenk has consulted with financial and educational institutions on issues of network design, security and penetration testing. His certifications include:
- CISSP – Certified Information Systems Security Professional
- GCIA – GIAC Certified Intrusion Analyst
- GCFW – GIAC Certified Firewall Analyst
- GSNA – GIAC Systems and Network Auditor
- GCIH – GIAC Certified Incident Handler
- GCFA – GIAC Certified Forensics Analyst
Explains Shenk, "My work with the SANS Institute involves writing and editing test questions, grading practical papers that are required for gold level certification, and writing security-related research papers and their supporting webcasts. In the spring of 2009, I will be mentoring a SANS security training class titled, "Security 503 - Intrusion Detection In-Depth" at D&E Communications. Participants will learn practical hands-on intrusion detection and traffic analysis through the SANS Local Mentor Program."
This interest in education extends to community organizations. Shenk has made presentations to the Pennsylvania Chamber of Commerce, Lancaster Christian School and other area business groups. He's also participated in the Ephrata High School Career Day and volunteered with the CCDC (Collegiate Cyber Defense Competition).
Shenk says, "I enjoy solving problems and figuring out new things. The computer security world changes all the time. There's always new software and hardware to analyze, better ways to do things and new challenges."
D&E takes a proactive approach to security and can help your company protect customer information and critical data. For details, visit www.decommunications.com.