Skip to content | Skip to navigation

Do Not Call Policy

PA Do Not Call | National Do Not Call Registry | D&E Policy

Pennsylvania Do Not Call List

The Attorney General is enforcing a law, which allows Pennsylvania residents to avoid unwanted telemarketing calls by registering on a “Do-Not-Call” list.   

There is no fee for registering on the list and once enrolled, your name and telephone number will remain listed for five years or until that telephone number is no longer valid.

The law still allows telemarketers to call your home if:

To learn more, call the Office of Attorney General Bureau of Consumer Protection (1-800-441-2555) or visit www.attorneygeneral.gov.

If you wish to register your name on the Telemarketer “Do-Not-Call” list, contact one of the following sources:

National Do Not Call Registry

The Federal Communications Commission (FCC) and the Federal Trade Commission (FTC) enforce the “National” Do Not Call Registry.  Registration is free.  The federal rule mirrorsPennsylvania’s existing law in terms of who can and cannot call you.  If you are enrolled on Pennsylvania’s Do Not Call List, you are protected from unwanted telemarketing calls and you do not need to re-register. 

Persons or entities making telephone solicitation calls to others must be aware of and in compliance with the National Do Not Call Registry requirements as set for at 47 C.F.R. §64.1200 and 16 C.F.R. Part 310.

For more information, or to register or revoke registrations on the National Do Not Call list, call toll-free at 1-888-382-1222 (TTY 1-866-290-4236) from the number you wish to register or you can register online at www.donotcall.gov. 

If D&E Communications is your current telecommunications provider, we meet the “established business relationship” exception to the Do Not Call list rules.  If you do not want to receive calls from D&E Communications, you can ask us to place your telephone number on the D&E Communications Do Not Call list.  Please refer to D&E Communications’ Do Not Call Policy below, for more information

D&E Communications Do Not Call Policy

D&E Communications maintains the highest standards of ethical conduct in all its marketing activities and is committed to complying with all applicable federal and state law.

No employee or agent of D&E Communications shall engage in telemarketing practices that violate the provisions of the Telephone Consumer Protection Act of 1991, the FTC Telephone Sales Rule, or applicable state regulations. In accordance with these requirements, D&E Communications provides a written copy of this Do Not Call Policy to all personnel or entities that make calls for telemarketing purposes on our behalf. In addition, we also provide training to all our business office personnel and any personnel engaged in any aspect of telemarketing on our behalf, to ensure that they are informed and knowledgeable in regard to the existence, use and maintenance of our “Do Not Call” list.

If you don't want to receive sales calls from D&E Communications, you can ask us to place your telephone number on the D&E Communications "Do Not Call" list. In compliance with federal and state laws, upon your request, we'll make a record in our files that you contacted us and immediately add your number to our “Do Not Call” list. Please allow up to 30 days for your telephone number to be removed from any sales programs that may be currently underway.

To add your telephone number to our “Do Not Call” list, you can make your request in writing to the address below or by calling 1-800-462-1015, ext 6389. You should include your name, address and telephone number in your request.

Being on D&E Communications’ "Do Not Call" list means that you won't receive sales calls from anyone representing D&E Communications. We may still contact you, however, for non-solicitation and non-telemarketing purposes. This would include things like surveys, billing and other service-related matters.

Please be assured that D&E Communications respects your right to privacy.