Setting up Dial-Up with the CD
(New Customers)
If you would like to make other billing arrangements, please call Customer Service toll-free at
- This is the screen that appears when the D&E Jazzd CD is inserted.
Press Next to continue.
(If installing the download from the website, you may get a screen that says Setup, pressing setup will take you to this screen.)
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On the Service Agreement screen, please read the license agreement.
Press Accept on the "Software License Agreement" window to continue.
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On the "Access Account" window select Sign-Up For New Account and click Next to continue.
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Select the software that should be installed and click Next to continue.
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Keep the default location and click Next to continue.
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If a dial prefix is necessary, select it from the drop-down list.
Note: Normally this field should be left blank. A dial prefix is only needed if you need to dial “9” to initiate a call outside the building (for a business), or if you need to turn off call waiting. If you are not sure what to do here, please leave this field blank.
Click Next to start the software installation.
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After the software is finished installing, you will be prompted to reboot the computer.
Click on the Restart button.
Note: The CD may automatically eject from your CD-ROM drive at this point.
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After the computer reboots, the setup will automatically pop up to continue.
Click Next to continue.
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Verify that the correct modem and the correct dial method are selected.
Click Next to continue.
(Normally, the modem listed is correct and “tone dial” should be selected.)
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On the Set-Up Code page, enter the set-up code found on the CD sleeve.
(If downloaded from the website, please enter the set-up code shown there)
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On the Phone Number Information screen, enter in your area code and the first three digits of your phone number where prompted.
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The D&E Jazzd software will now try to connect to the Internet to begin the sign-up process.
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When the software install completes properly, the Service Agreement page will appear.
Please read the license agreement and press Accept to continue.
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To find your local access number from the drop-down list, choose the town closest to you.
Click Next to continue.
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On the Internet Sign-Up screen, click Next to begin the sign-up process.
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On the Personal Information screen, please enter the information as requested.
Click Next to continue.
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On the Service Plan screen, choose the billing interval that is preferred.
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On the Payment Information screen, please fill in the information requested.
Click Next to continue.
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On the e-mail Information screen, please make your top three choices for an e-mail address. (Do not include @dejazzd.com).
Click Next to continue.
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On the Choose a Password screen, choose a password that is at least 6 to 20 characters long. A combination of letters and numbers is recommended. Please note that the password is case-sensitive.
Click Next to continue.
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On the Account Verification PIN page, please select a 4-digit PIN to identify you in the event that you would like to make changes to your account. Please record the PIN # for your reference.
Click Next to continue.
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If you were referred by someone, you can note his or her name on the Sign-Up Referral screen.
Click Next to continue.
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On the D&E Jazzd Sign-up inquiry screen, please select the reason you chose the D&E Jazzd Internet Service. This will help us to further improve our service.
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On the Verification screen, please confirm that the information is correct.
If you are satisfied, click Accept. To make changes, click Back.
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The D&E Jazzd software will now connect to the Internet to complete the sign-up process.
Click Next to continue.
Sign-up processing will take a few moments.
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On the Sign-Up Complete screen, please make a note of the information.
Click Finish when completed.
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Account Activation will take 3 minutes. A countdown screen automatically appears and the computer automatically dials when the countdown completes.
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The D&E Jazzd software will automatically launch and try to dial the phone number selected in the previous step.
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The "Connect To D&E Jazzd" icon will appear on the desktop for future use.
