Skip to content | Skip to navigation


Windows Vista Setup Walkthrough

Note: You must already have a D&E Jazzd account setup before following these steps. If you do not have an account please call 1-877-905-2993 and choose option 1 for Customer Service.

  1. Click on the Start button and click on the Control Panel.

    Vista Start Button

  2. In Network And Internet click on "View Network Status And Tasks". (If you are in the Classic View click on “Network And Sharing Center”).

    Vista Control Panel

  3. Click on "Set up a connection or network" in the upper left hand side.

    Set up a connection or network

  4. Select "Connect To The Internet" and click Next.

    Connect to the Internet

  5. Click on Dial-up to create the Dial-up connection. (If Dial-up is not an option, a dial-up modem may not be installed or the drivers are not available).

    Dial-up

  6. Enter the correct phone number, username and password. It is recommended to check the boxes for "Remember Password" and "Allow other people to use this connection". The connection name can be something like "D&E Jazzd Dial-up". Click on Create.

    NOTE: The phone number will dial exactly as it appears in the Phone Number Field. The Dialing Rules are disabled by default. This can be changed through the properties of the connection later.

    Creating Connection

  7. The Dial-up connection has been created. Let the connection connect if possible and proceed to Step 8. Only click Skip If you are using the phone or the phone cord is not connected to the computer or dial-up modem yet. Proceed to step 10 if you must click Skip.

    Testing Connection

  8. If the correct information was entered in step 6, the Internet connection should be established. Press Close.

    Connected to the Internet

  9. Choose Home or Work depending on how the dial-up connection is to be used. Most people should choose Home.

    Choose Home or Work

  10. The screen will appear indicating the Internet connection is ready for use. Click Close.
  11. This should return you to the "Network And Sharing Center". Click on "Manage network connections" to see the connection.

    Manage network connections

  12. There should now be a dial-up connection for “D&E Jazzd”. Right-click on the “D&E Jazzd” icon and left-click on “Create Shortcut”.

    Create Shortcut

  13. An error message should appear that says cannot create a shortcut here, place on the desktop instead. Click Yes.

    Click Yes

  14. Click on the X in the upper right hand corner and close the window.
  15. An icon should appear on the desktop for the dejazzd dial-up connection. You can use this icon to connect to the Internet or disconnect from the Internet.

    dejazzd dialup connection shortcut

At this point your computer should be ready to connect to the Internet. You may click on Internet Explorer to visit websites and you should automatically be prompted to connect to the internet.