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I hear other conversations on my telephone line

The interference may be caused by radio frequency signals from amateur citizens band (CB) and AM/FM broadcast stations. Sometimes your telephone equipment can act like an antenna for these signals. The installation of a modular filter, obtainable from most stores selling telephone equipment, may help.

There are also a few other things you can try to clear up the problem.

If you have a Cordless Telephone

  • Unplug it from the telephone jack and AC outlet.
  • Plug in another telephone and place a call.
  • If the problem goes away, your cordless phone is the problem.
    Note: Some of these phones have buttons to change channels or frequencies. If yours does not, you may want to have it repaired or replaced.
  • If you do not have a cordless phone, or the problem still persists, the problem may be outside your home.
  • If the problem still exists Call D&E at 1-888-316-4430

If you have a Corded Telephone

  • Unplug the telephone set from the telephone jack.
  • Plug in another corded telephone set and place a call.
  • If the problem goes away, the problem telephone set may need to be replaced.
  • If the problem persists, the cause may be outside your home, call D&E at 1-888-316-4430.