Discounts for the Disabled
Below are the discount names. Before being qualified for these discounts you must complete an application form that Customer Service will send you.
Call Customer Service to find out more about these benefits.
• Free Directory Assistance
• Discounted Regional (IntraLATA) Toll Calling
• Telecommunications Device Distribution Program (TDDP)
Pennsylvanians with disabilities may qualify for telecommunication devices to help them use telephone services.
Devices available include the following: TTY, Amplifier, TTY with Braille Display, Voice-Carryover TTY, and TTY with large visual display. For a complete list of the devices available and to obtain information on applying for the program, contact:
TDDP Program Manager
Pennsylvania's Initiative on Assistive Technology (PIAT)
University Services Building, Suite 610
1601 N. Broad Street
Philadelphia, PA 19122
Voice: 800-204-7428
TTY: 866-268-0579
FAX: 215-204-9371
Email: TDDP@temple.edu
Or visit the PIAT site at: http://disabilities.temple.edu/programs/assistive/tddp/
• PA Telecommunications Relay Service
The Pennsylvania Telecommunications Relay Service (TRS) allows people with speech and hearing disabilities to use typewriter-like machines to communicate with other individuals using regular telephones. These machines are called text-telephones (TTYs), and they are used to send messages over the telephone network. As the TTY user types his or her message, a communications assistant translates it by telephone. That person's response is then sent back to the TTY user by the communications assistant.
TRS is available 24 hours a day, every day of the year. TTY users can reach the TRS Center by simply dialing 711 or 1-800-654-5984. People who want to communicate with TTY users but do not have a TTY can do so by calling the TRS Center at 711 or 1-800-654-5984.
