Customer Assurance Plan
Call D&E Communications at 1-877-4DE-TODAY to sign up.
If you would like to put a cap on unplanned maintenance expenses, subscribe to D&E’s CAP service today. Call the business office number on your telephone bill to sign up. Or, find the number for your local office below:
| Conestoga Telephone | 1-800-462-1015 |
|---|---|
| Denver/Ephrata Telephone | 1-800-321-6112 |
| Buffalo Valley Telephone | 1-800-724-6030 |
* CAP does not cover repair of customer-owned telephones or equipment, high-speed data or video services. CAP does not cover repairs caused by improper installation and wiring not in conformance with PUC or FCC regulations or use of non-standard telephone wire or any wire not intended for telephone service. CAP does not cover repairs necessitated by willful damage, vandalism, misuse, abuse, fire, flood, or acts of nature. CAP is effective 30 days after customer enrolls unless ordered at the time new dial-tone service is established, at which time there is no waiting period.
