Reaching Wrong Party
If you reach a number that differs from the number you had called and your Long Distance or Regional Toll Call provider is D&E Communications, please provide us with the following information:
- the number that was dialed
- when the call was placed
- the number that was reached in error, if available
If you are not sure which Long Distance or Regional Toll Call Provider is on your line, check your D&E Communications phone bill for this information, or
- dial 1-700-555-4141 to verify the Long Distance Provider
- dial 700-4141 to verify the Regional Toll Call Provider
A recording will give the name of the provider.
If your Long Distance or Regional Toll Provider is not D&E Communications, you should contact that provider to report the problem. The trouble- reporting number for the provider should be on a separate bill from that provider, in most cases.
Are You a Residential or Business Customer?
In order to provide you with the best Customer Support service we simply need to know what type of customer you are.
